Described by the shape of the problem rather than by client name — most of this work sits under NDA.
Document-heavy workflows under audit: extraction with provenance, human-in-the-loop review, and logging designed with internal audit before build rather than after it.
Intake, triage and routing on top of existing record systems, delivered under clinical governance with a data protection impact assessment completed before anything moves.
Support deflection, onboarding automation and product-embedded AI features, all scored against graded case sets so the product team can keep shipping changes safely.
Research, drafting and review workflows for firms whose product is their people's time, where the constraint is quality control rather than raw throughput.
Classification and forecasting against operational data, plus the unglamorous integration work that makes a model's output actually reach the person who acts on it.
Casework and correspondence handling where transparency of decision-making is a hard requirement, not a nice-to-have, and every routing decision has to be explicable.
If your sector is not listed, that is not a disqualification. The first call establishes quickly whether the problem is one we have solved the shape of before — and if it is not, we say so.
A 30-minute call, no deck. Bring the workflow that frustrates you most and we will tell you whether it is worth automating.
Typically replies within one business day.
